Questions: Asked and Answered

Posted: August 4th, 2010

We at Think! love getting questions from our clients that require us to do a little digging and research. These are a few that we received last week. They range from a query about the privacy settings on Flickr to a question about whether Facebook Insights is available for Facebook Groups. We thought we’d share our answers with everyone, just in case you’ve been sitting on these head-scratchers too.

Can you prevent downloads of photos in Flickr?

You can set your download preferences and specify who can download original photos here (you’ll need a Flickr login to see the FAQ on this topic).

If you are concerned about privacy, you can also create sets of photos that are not public and then give “guest passes” (which are simple URLs that Flickr creates on an as-needed basis) to particular people who you would like to view the set. You can read more here.

Does Facebook Insights work for Facebook Groups?

Short answer: no. Unfortunately, Insights is only available for Fan Pages. If you are interested in reading a bit more about the difference between Fan Pages and Groups, this is a good article.

Can you have a Delicious icon on your website so that when people click on it, they can add your website to their list of bookmarks?

Short answer: yes! But it looks like you’ll need a bit of coding knowledge to make it happen – you might have to ask your web developer to implement this on your site. It is possible though! You can read more about it here.

Is there a paid service that consolidates all of your social media monitoring for you (rather than having to check bit.ly, google analytics, Facebook Insights etc stats separately)? Basically, is there a paid social media monitoring service?

Yes, there are a few on the market. We at Think! recommend Scout Labs. Additionally, Think! offers monitoring services – we would be happy to monitor all of the different tools that we cover during our training course and send you a consolidated report at regular time intervals. If this is something that might interest you, please get in touch and let us know!

My friend Laurel

Posted: August 3rd, 2010

This is my very amazing friend Laurel.  You can see she’s sitting chatting on Facebook.  I snapped this photo of her (sorry Laurel) ‘at work’ at 9pm on a Wednesday night, while the rest of us were having a bbq at her house.    Among many other things, Laurel has a very successful tourism business in Cabarete in the Dominican Republic and is opening another in the Cook Islands (LEK).  Laurel’s business teaches people from all over the world to Kiteboard. Laurel also coordinates promotional events.  Before she opened a school, Laurel competed on the world circuit.  Her company and brand is built heavily upon her personality.

I wanted to use this photo to show how the world has changed.  I used the term ‘at work’ loosely above because I’m not really sure what that is anymore).  At the moment, social media is used primarily for personal communication but it will be used more between and within businesses.  Laurel is using both Skype and Facebook to coordinate and promote a big event, leveraging her personal connections.

The boundaries between personal and business communication are no longer rigid.  They are not restricted to one office or set times.  The more your business depends on your people (or you) the more they will leverage social media as an efficient communication tool.

How much you will use social media depends on your people.  At the moment, it depends more on people who talk to people outside of your organization.

Does your business rely on people?