Could Google+ compete with Facebook?

Posted: June 28th, 2011

It’s no secret that Google has been throwing some mud at the wall to see if they can gain traction against Facebook on the social networking front. Namely, Google Buzz which wasn’t a huge success and I’ve been skeptical of Google’s ability to compete against Facebook’s gravity. All of my friends are on Facebook. Plus, Facebook has all of our photographs. That’s a lot of eggs in the Facebook basket. While its possible that we may one day spend less time chatting with our friends and more time working, Facebook is going to have to make a pretty serious mistake for us all to leave. According to their policy, they actually own them.

Google’s recently launched Circles network has me intrigued though. If you haven’t seen it yet, here’s a great Mashable article that links to some of Googles explanatory videos.

Paul Adams created a very clear presentation about the flaws of existing social networks (ie Facebook) while he was at Google. It explains the importance of privacy to the user. It also explains why the term ‘friends’ is not helpful. In short, he contends that ‘friends’ is too broad and doesn’t allow users to categorize their message by audience. The presentation has been viewed a whopping 670,000 times on Slideshare.

Facebook has a vested interest in complete openness. The network’s model turns on connecting the whole world. They are unapologetically pushing the bounds of individual privacy. As a result, there has been a lot of high-profile resistance to complete openness both publicly and from government watchdogs.

Privacy, and the ability to control it could be Facebook’s Achilles Heel. This is why i’m intrigued by Circles. It’s the biggest weakness in Facebook’s model. At Think!, we believe in the power of passionate communities. These communities center around a common interest and can be simply represented using concentric circles. We don’t believe that the world is one big circle. That’s the old world. We believe that it is one big circle made up of many, many much smaller circles. In these small circles, relevant information is essential and giving people the power to control their message is paramount.

Google Circles lets you categorize people on the way in and on initial appearance its very intuitive and smooth. Facebook Groups goes a little way towards solving the problem. However, many of the privacy settings are well buried, presumably so that people don’t use them. Circles is the complete opposite.

Of course, given their momentum, Facebook could always copy the idea. Interestingly, since he released his presentation and released his book Social Circles, Paul Adams now works at Facebook as their research lead on social.

Why your friends are more important than Google.

Posted: January 17th, 2011

Your social graph is an online representation of your real-world connections. Your graph is made up of all of the people you know (Facebook friends, LinkedIn connections) and organizations you do business with (businesses that you ‘Like’).

Many commentators believe that in the near future, a consumer’s social graph will be much more valuable than search engine ranking. The reason is that the recommendations that we receive from people we are connected to in the real world are more relevant to us than search results from engines like Google that are ranked using the wisdom of the crowd.

My friends know me and understand me.  They know what I like. They are familiar with my past experiences. Facebook is just a convenient platform with which to connect with them.

I know precisely which members of my social network to ask for advice on whether to buy a Macbook Pro or a Macbook Air, which skis to rent or where to stay when I visit Argentina.  Asking people I trust saves me time.

Do you trust your friends more than Google’s search results?

A Google Search application on Facebook?

Posted: February 7th, 2010

Hello, I'm social and I'm an advertiser.

Don’t underestimate the fundamental human need for acceptance by our peers.  This desire to connect and communicate is the reason that Facebook exists.

Google realizes the importance of the social graph. That’s why they tried launching their own social network called Orkut.  It was only ever popular in Brazil and India and it’s now losing out to Facebook there too.  The need to connect was also the rationale behind Google’s Open Social but that hasn’t taken off either.  Add Google Social Search into the mix and it’s starting to look like they’re flinging mud at a wall to see if anything sticks.

Google’s Social Search is a great concept.  The idea is that it gives me more relevant public content from my social circle rather than simply displaying search results from the most trafficked websites.  However, there’s a problem with Social Search.  The problem is that Facebook revolves around networks that a user can control.  Not everyone can see what I post on Facebook, only 700 of my friends who i have authorized.  Facebook’s privacy controls are becoming more and more customizable. Google’s search engine can’t crawl closed Facebook pages.  This is a problem for Google because Google Reader only accounts for .01% of upstream visits to news and media websites while Facebook sends 3.52%.

From a business’ perspective, why would you design and code a website from scratch?  Why would you want to pay a programmer to make changes for you?  Content Management Systems like WordPress almost remove the need for programming knowledge.  These platforms have proven immensely popular, but they only scratch the surface of social integration with a few plug-ins that connect to social networks.  You have to go where the people are and the meteoric rise in Facebook Pages is just the very beginning.  Facebook’s Open Graph API will be the end.

Looking one step further, why do I need to log in to every different website with a different user names and password?  I’m not very good at remembering them all anyway.  What if I could maintain just use one user name and password for every site?  There’s a solution for this and it’s already available, it’s called Facebook Connect.  Many websites already allow login through Connect to tap into Facebook’s social features.  Facebook Connect would really take off if a big player like a bank or an airline became comfortable with the login security and began using the platform.

Don’t overlook the changes that Facebook have made to email reminders either.  You can now post to your wall or reply to a comment from your email inbox.  It’s obviously the first of many new email-related developments.  The logical next step is to allow direct responses to messages.  Or better yet, why not just build an email platform?  Maybe that’s why Paul Buchheit works at Facebook.  Paul is the guy that created Gmail and FriendFeed.

Its clear that Facebook is fast becoming a central platform for the internet.  In your own business, start to think of Facebook like an operating system that sits on top of the web and makes everything easier and more accessible to everyday internet users.  It’s analogous to Windows or Mac OS on our own computers removing the need for us to understand binary code.

The network would have to make a huge error in policy direction for them to lose now.  I have over 700 friends and 1000 photos in one place.  Most of those photos I can only see because other people put them there.  I’m not going anywhere.  Ironic as it is, I’d probably join a Facebook group to protest changes or update my status if I don’t like something they implement.  Maybe one day Google will have to build a search application on the Facebook API.  That probably won’t get uptake though because Facebook’s own search function is good enough.

I might talk to my broker about shorting Google stocks to buy more Facebook shares when they float their IPO…