What’s the difference between a website and a blog?

Posted: September 24th, 2010

Is there any difference between a website and a blog you’re using to pedal your own wares?

Lets look at the different options for a destion marketing organization:

1. A DMO can write their own blog.  To a consumer, this looks like a website that changes all the time.  Its shiny and polished to present the marketer’s view of the world.  It probably doesn’t rank high on the consumer trust-ometer.

2. A DMO can incentivize locals to blog on their site.  This can be challenging if they’re not already blogging.  Enthusiasm can wane or sometimes people may begin to promote their own interests.

3. A DMO can outreach to bloggers who already have an audience to encourage them to write about your destination.  This is similar to traditional travel outreach with a few big twists.  The more focused the blogger, the better quality audience.  Think quality not quantity.  Also, bloggers rarely get paid.  They’re doing it for passion.  You need to take the time to build a relationship.

4. A DMO could transition their website to become the hub for all of the content that people are already producing about your destination.  Take a look at the Calgary Stampede for an example of how to aggregate conversations, photos and video from around the web and make it look great!

I like option 4 best.  Which one do you like?

Focus on a niche.

Posted: September 23rd, 2010

Airlines and hotels often struggle with social media because their services aren’t noteworthy.  They are generally just a means to an end.  Airlines get you from point A to point B.  Most hotels give you a place to sleep when you’re away from home.

If you decided to focus your hotel on a particular group of people you might get more bookings from referrals.  You could focus on the 18-25 market and keep it low cost.  That’d be called a backpacker hostel and if you look closely you’ll see that most of those are full.

Airlines like Virgin, Jet Blue and Southwest are all focusing on the experience.  They’re not trying to cater to all traveller-types.

Word of mouth travels fast in small communities.  People like businesses that cater especially to them and we share things that we like.  If your business is attempting to be everything to everyone, maybe its time to focus.  Dedicate your hotel to families, singles, couples or business travellers.  Learn what they like and focus on giving it to them.

You could even get more specific and open a hotel for runners, for kiteboarders or for any of the many other niche interests.

Who are you focusing on?